Unfortunately, we are not able to modify any orders. If you need to change your order, please cancel it and place another order with us.
If you want to cancel your order, please email us as soon as possible at firstname.lastname@example.org. We may be able to cancel your order depending on the time and date it was placed.
Shipping & Delivery
During the week: 24 to 48 h. Over the weekend: the following Monday.
Once your order is shipped you will receive an email with an online tracking number.
Yes, delivery is free in the US for purchases over $35.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Exchange & Return
We're sorry to hear you don't love your order! Unfortunately, all sales are final. Due to the nature of our products, we do not offer refunds or exchanges.
Please note: items ordered on RoseLeMarc.com cannot be returned or exchanged at any of our retail partners. Additionally, Rose LeMarc products purchased at any of our retail partners cannot be returned to RoseLeMarc.com.
No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.
We accept Visa, MasterCard and American Express cards. Alternatively, you can finalize your order with PayPal payment service.
The debit on your credit card comes within a maximum of 7 days after your order. All bank transactions are protected and managed by the stripe company.
You can contact us through our contact page! We will be happy to assist you.